Citizens’ Advice (Citizens’ service) 

Overview

The Citizens’ Advice office will help you if you need to arrange or settle something with a public institution. It acts as a go-between between you as a citizen and the city administration and other authorities or institutions.
 
 

- Problems with public offices and institutions

- Citizens’ advice line of the Hesse state government

- Mobile Citizens’ Advice

Who do I have to contact?

Your municipal or town administration will inform you on how to get in touch with the Citizens’ Advice services.

You can ask there, too, if a mobile Citizens’ Advice service is available.